My Second Order!
10/26/2020 6:16:00 AM
Peter
5 out of 5
First time I used this stair nosing, it was the perfect product for my basement stairs. On my second use, I chose to install it on the steps of my deck. It's durable and provides a no-slip grip. The spiral nails grip well. It was easy to cut with a hacksaw using a cheapo miter box from the hardware store. My only suggestion is, don't try to cut this metal nosing with 45 degree miters. Unless the adjacent surfaces are absolutely flat you'll have a sharp corner protrusion, and a potential for someone to get cut. I learned this the hard way, due to the uneven deck boards. My solution was to drill a hole near each point and add an extra nail, which still wasn't perfect. I added silicone caulk as a final step.
Nevertheless, it's a great product and worth the price.
Hi Peter,
Thank you for you review. We very much appreciate your time to right such a detailed review. The suggestions you outlined are excellent, and will for sure assist future shoppers.
Your past, present, and future business is greatly appreciated.
Thank you,
The Koffler Team
My Second Order!
10/26/2020 6:16:00 AM
Peter
5 out of 5
First time I used this stair nosing, it was the perfect product for my basement stairs. On my second use, I chose to install it on the steps of my deck. It's durable and provides a no-slip grip. The spiral nails grip well. It was easy to cut with a hacksaw using a cheapo miter box from the hardware store. My only suggestion is, don't try to cut this metal nosing with 45 degree miters. Unless the adjacent surfaces are absolutely flat you'll have a sharp corner protrusion, and a potential for someone to get cut. I learned this the hard way, due to the uneven deck boards. My solution was to drill a hole near each point and add an extra nail, which still wasn't perfect. I added silicone caulk as a final step.
Nevertheless, it's a great product and worth the price.
Hi Peter,
Thank you for you review. We very much appreciate your time to right such a detailed review. The suggestions you outlined are excellent, and will for sure assist future shoppers.
Your past, present, and future business is greatly appreciated.
Thank you,
The Koffler Team
great product
11/29/2019 10:31:00 PM
rgeihsler
4 out of 5
Product was exactly what we needed. Customer service seems to be incapable of responding to an email though, I give them no stars....
HI rgeihsler,
Thank you for your review. Customer service is our main core competency here at Koffler, and we strive everyday to provide the finest service to our customers. We searched our incoming messages and didn't find any e-mail request from you. However, on 10/8/19 we did send you an order status from James, one of our custom service agents. Hopefully by now everything is OK. Also, thanks for your most recent order last weekend.
Your past, present, and future business is greatly appreciated,
Thank you,
The Koffler Team
Bronze Stair Nose
7/29/2019 3:24:00 PM
anonymous
3 out of 5
Ordered from the website, which I later found to be confusing, at least to me. The ad stated strips of 72 inches, and I needed 133 inches. So I ordered two. I received four strips. When I contacted Koffler I was advised the ad was for 12 foot nosings in two 72 inch strips. Thus, one order would have been sufficient if the website ad had been clearer. Not happy that I paid twice what I needed to, but I kept the extra rather than hassle about returns and refunds.
As for the product, it was described as "rough cut", so end trimming was necessary. What I used ended up satisfactory to my needs.
Hi,
Thank you for your review. We are very sorry you ran into this situation, we do clearly state on this page for each product, "(2) 6 ft. Rough Cut Sections; ". Feel free to give us a call if you ever have any questions. Ultimately, we are please that the product was satisfactory for your needs.
Thank you,
The Koffler Team