Excellent Wall Corner Guards
1/13/2024 9:17:00 PM
Joed
5 out of 5
Bought a couple 4 foot long x 3/4" wide, 90 degree, Gray Wall Corner Guards to install in a entrance way between main rooms, which has sheet rock walls, and low baseboards. The corners of this entrance way were always being damaged from various traffic, vacuum cleaners, chair legs, and other items moving between rooms. I cut the lengths in half, got 4 each 2 foot lengths to protect each of the 4 corners in this entrance way. I bought the Guards that come with nails. I drilled holes in the Guards to make it easy to install the nails. I don't think I got the right number of nails with the two 4 foot lengths I ordered. Three packs of 6 nails were sent. Could have used 24 nails to properly install these 4 pieces, but 16 nails were used, leaving the middle area of each Guard un-nailed. The Guards are rigid enough to hug the corners, so this should work out fine. The quality and price were good. Only issue was the excessive shipping charge. Almost as much as the Guards themselves. I'd recommend these Guards for similar applications. There's a lot of different colors to chose from....you'll be satisfied with the results.
Hi Joed,
Thank you so much for taking the time to share your detailed and thoughtful review of our 4-foot long x 3/4" wide, 90-degree Gray Wall Corner Guards. We are thrilled to hear that our product has been instrumental in protecting the corners of your entrance way between main rooms.
We appreciate your ingenious approach to cutting the lengths in half to provide optimal protection for each corner. It's wonderful to know that the Guards are rigid enough to hug the corners, ensuring their effectiveness in safeguarding against various elements.
Your feedback regarding the number of nails is invaluable to us, and we apologize for any inconvenience caused. We'll certainly review and address the packaging to ensure a more accurate and satisfactory experience for our customers in the future.
We're delighted that you found the quality and price of our Guards to be commendable. Thank you for recommending our Guards for similar applications. Your satisfaction is our priority, and we look forward to serving you again.
The Koffler Team
disappointed
9/13/2023 7:06:00 PM
Bassman
1 out of 5
Ordered five 8' pieces and shipping cost to me was 60% of the product cost. I was unable to use product and was told that return shipping plus an undetermined restocking fee were also my responsibility making shipping costs alone more than the product cost. Hardly worth the effort or expense. Needless to say, Koffler Sales will not see any further orders from me. Nor will I be able to recommend them to my friends or acquaintances.
Sincerely,
Bradley Stout
Hi Bassman,
We appreciate your feedback and want to express our sincere apologies for the challenges you faced with your recent order from Koffler Sales. Your experience is important to us, and we're committed to addressing your concerns.
We understand that the shipping cost for your 8' corner guards were unexpectedly high. Unfortunately any product 8' or larger Fedex and UPS charge exorbitant surcharges. In fact, as my associate mentioned to you on the phone that on your order we didn't even charge you our full cost for the shipment.
Regarding the return and restocking fees, we apologize for any confusion or inconvenience caused. We understand that the return process can be frustrating, especially when additional costs are involved. We'd like to clarify that our associate did mention to you, if you wanted to exchange the product for equal value we would have waived the restocking charge.
We deeply regret that this experience has left you dissatisfied with Koffler Sales. Your feedback is invaluable, and we are committed to improving our services and policies to better meet our customers' needs. We genuinely hope to have the opportunity to regain your trust and serve you better in the future.
Thank you for bringing these issues to our attention, and we look forward to the possibility of restoring your confidence in our company.
Thank you,
The Koffler Team
Live this product!
2/27/2022 2:34:00 AM
Alikitty76
5 out of 5
I have ordered these twice now and they are fantastic, as is the company. I order these for my home and install all over to keep my parrot from chewing on the bottoms of my cabinets, corners of my walls, bottoms of doors etc. (Shes a handful!) And even though my order isn't the largest, (usually 12 to 15 pieces), they ship to me anyway and in a timely matter. Thanks Koffler!
Hi Alikitty76,
Thank you for your review! We very much appreciate the time you took to provide your feedback. Thank you also for commenting on our quick shipping. We are please the guards came in handy to prevent your Parrot from damaging your walls, doors, and cabinets. We always love to hear unique uses of our products, and this one is certainly one of them. Also, it's no problem for us to ship small quantities, all of our products have no minimum requirements.
Thank you,
The Koffler Team
SELF STICK DOOR GUARDS
8/31/2020 11:13:00 AM
Design Guru Memphis
1 out of 5
I ordered door guards for a church that has daycare and I thought these would be great at keeping the edges of door and corners from getting banged up and paint chipped off...SO I ordered several of the self stick that had a peel off stick to them. (21 of them) I properly cleaned the edges of where I was going to put them so the surface would be clean. They stuck for maybe a day and then started popping off or coming loose. It could be some of our door edges as well since as we all know all surfaces are not squared off properly in a 90 degree angle. Some of them stuck on sort of ok..but I went back a couple days later and used hot glue to the areas that were popping off, it seems to not be working either. They were not real expensive but not cheap either. When they popped off totally...It also took the paint off...that was probably the hot glue..
Not really satisfied with this product...although it seemed like a great idea at the time.
Another thing, you need to work on the shipping cost.>WOW...I saw that others also complained about shipping. With most companies now competing for business, and doing most shipping for FREE..you could at least check in to some less expensive options than Fedex...especially if getting it there immediately is not needed. Other ship options are much cheaper, I paid nearly 58.00 for shipping and I thought that was outrageous in this time of lower cost shipping options or FREE with other companies.
I loved the idea of what the guards were supposed to do...but I can't make them Stick to the corners.
It was my first time to order from you guys...Seems like a great company though....great ratings on BBB and other good testimonials.
My order number was E-253552 dated 7/31/2020
Hi Design Guru Memphis,
Thank you for your review. We very much appreciated your feedback. A typical reason we find why the corner guards may not have stuck, is because the surface has been painted in the last 30 days and/or the cleaning agent used for the surface still had a residual effect. We wish you would have brought it to our attention, and we could have rectified the situation before you used the hot glue. If you have any corner guards left that do not have hot glue on them, please call us and we'll refund you or send you new guards. As for the shipping, we continually search for more economical carriers, however they all charge hefty surcharges because of the length of the guards. Please let us know what we can do to help.
Thank you,
The Koffler Team