Hi Ed's Review,
Thank you for sharing your feedback regarding your recent purchase from Koffler. We sincerely apologize for the lengthy shipping time and the lack of communication regarding the shipping updates. We understand how frustrating and inconvenient this experience must have been for you.
At Koffler, we strive to provide exceptional customer service, and we apologize for falling short in this instance. We take your feedback seriously and will work on improving our communication with customers to provide them with accurate and timely shipping updates.
We appreciate your patience and understanding during this delay. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact our customer service team. We are dedicated to ensuring your satisfaction with our products and services.
Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We will use this as an opportunity to improve our processes and provide a better experience for our customers going forward.
Best regards,
The Koffler Team