Do you have any questions about this product? Call (888)355-6287, or email us.
Questions others have asked:
Hello,
Concerning MAPEI Flexcolor grout - is Avalanche a "brighter white" color than the white color? In other words, which is the whitest color - avalanche or white? thx
HI Bill,
Thank you for your question. Avalanche is a bit whiter than White.
Thank you,
The Koffler Team
Hello!
Can this be used on a stamped concrete patio, on the relief cuts?
Hi Holly,
Thank you for your question. Unfortunately this product is not meant for concrete.
Thank you,
The Koffler Team
I have about 40 sq ft of 2x2 marble hexagon floor tile. How much Flexcolor CQ will be needed for approximately 1/16” grout lines?
Also, Flexcolor CQ will not scratch the polished marble tiles?
Hi Cathy,
Thank you for your question. Yes, this product is approved for Marble. For all product information along with a coverage guide for 1/16" grout lines, please refer to the Product Installation Guide. The guide is located on this product page under the tab titled "Specifications", then scroll down to the bottom right to view the document.
Thank you,
The Koffler Team
I used the flexcolor grout on my shower. I love it. I used it also on my glass mosaic tile. It appears to have scratch it. I am not sure if there might be a film on it. I used water to clean it up but it seems to have a film on it. What can I use to clean the film off? I also used this on the floor. Do I need to use a special cleaner to clear the tile floor?
Hi Chris,
Thank you for your question. Please return back to this product page and click the tab labeled "Specifications." In the bottom right you will see Installation Instructions that will answer your questions.
Thank you,
The Koffler Team
My contractor left 2 x 2 gallon containers out in the 10 degree weather for 2.5 days -we did not open the containers so we don't know if it froze -Is it good to use? Supplier refusing to come up with a suitable remedy to this situation - just wants me to buy more product....
Hi Pete,
Thank you for your question. The product is recommended to be stored between 50°F and 95°F. It certainly sounds like it froze. We would not recommend using this product after it was stored below 50°F.
Thank you,
The Koffler Team
Is the product mildew proof,?
Like epoxy grout is ?
Do you offer one that is ?
Hi Dave,
Thank you or your question. Yes, this product contains BioBlock® technology for mold and mildew resistance.
Thank you,
The Koffler Team
is this product sanded or unsanded?
Hi Jay,
Thank you for your question. Our Mapei Flexcolor is neither sanded or unsanded, it's quartz based.
Thank you,
The Koffler Team
Do I have to remove all of the old grout on my tile floor to use your product? and it never needs to be sealed, Right?
Can you buy your product at H/Depot, Lowes, etc.?
Hi Judy,
Thank you for your questions. Yes, you have to remove all old grout and the grout areas have to be clean and dry. Yes, sealing is not required. We recommend that you read the Installation Instructions which are located on this page under the "Specifications" tab on the right side under Construction Details.
Thank you,
The Koffler Team
Im looking for white grout to lay thin brick on wall and paint.. Would this be a one step solution ? Thanks
Hi Paul,
Thank ou for your question. Unfortunately, this product is not recommended for brick. We do not sell brick mortar.
Thank you,
The Koffler Team
I purchased a 2-gal container of Mapei Flexcolor CQ Navajo Brown Acrylic premixed grout. It doesn't indicate sanded or unsanded. Can it be used on glass and mosaic tile as well as porcelain floor tile?
Hi Max,
Thank you for your question. Mapei Flexcolor is unsanded and can be used on glass, mosaic, and porcelain.
Thank you,
The Koffler Team
I am looking for a white color grout that can be used with vinyl tiles. Everything I have found has a color to it. Can you help me?
Hi Lisa,
Thank you for your question. Unfortunately, we do not offer any grout products for vinyl tiles, only Porcelain, Ceramic and Stone.
Thank you,
The Koffler Team
Flex cq: amount required for Amount required for: 600 square ft.Tiles are 12by12" and grout line is 1/32.
Also: is darkest brown cocoa or chocolate?
Also: is black dark black? Thank you. Mark
Hi Mark,
Thank you for your question. For coverage specifications, please go to our Tab labeled "Specifications" and click the document titled, Mapei Flexcolor Installation Guide. Chocolate is the darker brown, and Black is dark Black. However, to confirm your color choice, you can request a sample at, samples@kofflersales.com
Thank you,
The Koffler Team
I'm looking for an unsanded, pre-mixed grout...some color other than white to use for decorative tile installation in a shower stall environment. I can find unsanded Or pre-mixed grouts but so far can't locate unsanded and pre-mixed in same container. Can you help? Thanks.
Hi John,
Thank you for your question. This product is an unsanded pre-mix grout. So this should be what you are looking for. Also, please see the specification sheets listed under the tab called, "Specifications".
Thank you,
The Koffler Team
Does the Mapei Flexcolor CQ grout with quartz flex horizontally and vertically and then return to its original shape? Does it have a memory? Want to use it on a shower floor that flexes and thus leaks.
Thanks,
Jan
Hi Jan,
Thank you for your question. No, this product dries to a hard surface and has no flex.
Thank you,
The Koffler Team